Contact Us – Aidan Tech

Contact Us

We’re here to help. Reach us however works best for you.

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+1 (242) 467-5866

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aidantech293@gmail.com

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Walk-ins always welcome

#293 East Street, Nassau, Bahamas

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Aidan Tech — Yes We Can!

Frequently Asked Questions

How long does a typical repair take?
Most common repairs like screen replacements and battery swaps are completed within 1 hour. More complex repairs such as water damage or logic board issues may take 24–48 hours. We’ll always give you an accurate timeframe upfront.
Do you use genuine parts?
Yes. We use OEM-quality or genuine manufacturer parts on all repairs. We’ll always be transparent about the parts we’re using and give you options where available.
Is there a warranty on repairs?
Yes, all repairs come with a 90-day warranty covering parts and labour. If the same issue recurs within that period, we’ll fix it at no charge. Note: warranty does not cover physical damage or new incidents.
Can I mail in my device?
Absolutely. We accept mail-in repairs from anywhere in the Bahamas. Use our ordering form to get started — we’ll provide packing instructions and return shipping details.
What payment methods do you accept?
We accept cash, debit/credit cards, and bank transfer. Payment is due on collection of your device. For mail-in repairs, we’ll send a payment link before shipping back.
What if my device can’t be repaired?
If we can’t fix your device, you won’t pay a repair fee — just the $25 diagnostic charge, which is waived if you choose to purchase a replacement from us.